We were kindly upgraded to a lake view room probably because (a) the hotel was quiet and (b) they had our money for at least 6 months before arrival!! However, very comfortable hotel with great parking facilities. Good location on the lake near the bus stop to go into the Centre. Hotel gave us a guest pass for the bus which came in handy. Room was provided with all facilities and the breakfast was fantastic.
Jennifer
2025年4月
The hotel was clean, great location, and lovely hardworking staff. The beds were perfect-firm yet soft. Our family was upgraded to 3 lakeview rooms which treated us to beautiful views of the lake and mountains. Spacious rooms with high ceilings, updated bathrooms, and big windows you can open. Breakfast was fresh and abundant with yummy cheeses, breads, yogurts, and hot items. All 8 of us including 2 kids were very satisfied. If you have luggage, I recommend using the side entrance of hotel which has less steps than the front entrance. There are 2 buses which stop right in front of the hotel which made it very convenient to go to the old town! If I had more time, I would have spent some time at the lake front park nearby. No air conditioning in Switzerland's hotels and buses did not bother us as that is their way of life and we enjoyed the sunny weather and gorgeous surroundings.
Yoon
2024年9月
We had a very enjoyable stay. The hotel itself is done out beautifully, with great views out over Lake Lucerne from both our room and the bar terrace. Check-in was straightforward and there was plenty of space in the underground car park. The room was also very nice, with a lovely balcony overlooking the lake, and twin beds as requested. The hotel bar was a highlight. Decorated in a beautiful traditional style, with an extensive drinks list, comfortable seating, piano, and friendly and attentive staff. Breakfast in the morning was also extensive and enjoyable.
Adam
2023年7月
The breakfast was better this time as we have never had smoked salmon before & I have stayed here about 4 times . I think the bar is very depressing. Very dark & old & never anyone in there . No atmosphere. It desperately needs a refurbishment as does the old fashioned dining room . A good update & overhaul would improve this hotel .
Dendy
2024年7月
Easy to get into Lucerne on bus with free bus pass. Bus stop right outside hotel. Breakfast good. Reception has a staffed travel desk which was helpful. Seperate toilet with sink. Easy to access Lake Lucerne with nice swimming and walking areas.
Diane
2023年7月
The balcony view of the lake and the mountains from our room was schon (beautiful). The BusMobile station is a 2 minute walk to take the free bus trip to the old city center with a coupon provided by the hotel.
Kelly
2024年7月
- Decent breakfast, lots of large bustours in the hotel but they had their own breakfast room, so pretty quiet - Close to city center, free bus, only 3 stops
Martijn
2023年8月
Europe hotel Lucerne is excellent, the location is very good , lake view rooms were excellent. I really appreciate the hotel staff who upgraded my rooms without any cost . The breakfast is very good. The staff is very helpful to plan your day trip or any other activity.
Malik
2023年7月
Scenic location in a historic hotel; only a short walk to the city center. There is a bus stop meters away from the front door if you wish to explore some of the smaller villages around the lake.
Thomas
2025年4月
Ambience was old and awesome. Staff was friendly and helpful . Provided 4 days free pass for bus travel from hotel to lucerne station. If u like European style stay highly recommended.
Anant
2023年9月